Schedule and calendar

Schedule is the day view of your clinic. Practitioners are columns; time runs down the page in 15-minute rows.

If no practitioner is set up yet, a faded calendar grid sits behind a welcome card with the ClinicGem logomark, a greeting, and Add Practitioner and Add Services cards — those open the matching My Clinic pages. Below the cards you can open the Help Center (new tab) or email support@clinicgem.com. You can also open Help from the ? icon in the header or My Account → Help Center.

Move around the day

Use previous / next day, Today, or the date picker. On a phone the date sits on its own row, with the filter and booking buttons underneath. Off-duty practitioners can show as greyed-out. Solo clinics show a single column.

The red line is the current time (today only). Changes from other staff appear on the calendar as they happen.

Create an appointment

1. Click an empty slot (owners and staff).
2. Search a client by name, email, phone, or account number, or add first and last name.
3. Choose a service assigned to that practitioner.
4. Adjust time if needed. The duration starts from the service.
5. Save. Conflicts with other appointments or time blocks are blocked.

Appointments are not deleted. Use Cancel and enter a reason. Statuses are Scheduled, Confirmed, In Progress, Completed, Cancelled, and No Show.

Time blocks

Block personal time so those slots cannot be booked. Owners and staff manage blocks; practitioners cannot add them in this version.

Related settings

Clinic-wide schedule templates live under My Clinic → Scheduling on Clinic Standard and Premium. Practitioner hours are under My Clinic → Practitioners.