Set up your clinic

Open My Clinic → Details after signup. This information appears on the public booking page, receipts, and emails.

Business details

Add the clinic name, logo, categories, timezone, website, and contact numbers. Set the account owner name and a business email clients can reply to.

In Localization, set language, currency, date and time formats. You can also paste a Google Maps link. When that field is saved, outgoing clinic emails include a View on Google Maps button in the footer. See Clinic details.

Hours and closures

Set weekly hours and holiday closures so online booking and the calendar match when you actually work. Solo RMTs also edit personal hours under Practitioners → Availability (Monday–Friday 9:00–17:00 is the default).

Booking page

Turn on booking under My Clinic → Online Booking when you are ready to share a link. You can add a cover photo, confirmation message, and cancellation policy. See Online booking settings.

Payments

Under My Clinic → Payments, review tax (Alberta GST is seeded) and payment methods such as Debit, Credit, Cash, and E-Transfer. Connect Stripe from My Clinic → Integrations when you want card payments in ClinicGem. See Integrations and Invoices and payments.